Information Collection
We collect the account information required to manage OpenVPN subscriptions, review plan requests, provide client configuration support, and secure access to the portal. This generally includes your name, email address, password hash, and any support or contact information you provide.
Communication Data
Contact form submissions may include your name, email, phone number, and message content. We retain this information for support handling, business communication, payment coordination, and custom or Business plan discussions.
Security Measures
Passwords are stored as secure hashes and are not stored in plain text. Administrative access is restricted, sessions are protected, and actions such as account access, cache operations, and maintenance controls are limited to authorized staff.
Application Provisioning
Account and communication data may be used to coordinate provisioning, configuration delivery, support responses, and plan suitability recommendations.
Usage Monitoring
By using the portal, you acknowledge that operational and legal requirements may require us to review account, request, or support records when enforcing service rules, handling disputes, or responding to abuse.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with services. We will also retain and use your information as necessary to comply with our legal obligations and handle disputes.
Your Rights
You have the right to access, correct, or delete your personal data stored within our platform. To exercise these rights or request a data export, please submit a request through the contact form or via email.
Cookies & Tracking
We use essential cookies to maintain your session and security context. We do not use third-party tracking cookies or advertising scripts that compromise your privacy for marketing purposes.